We are committed to safe delivery and sustainability
Our packaging materials have been carefully researched and selected with sustainability at the forefront of our packaging process. Even after the bumpiest of journeys and the harshest of climates, our plants will be delivered safely to your door as fresh as when they were picked from our nursery.
HOW WILL MY ORDER BE PACKAGED?
For plants arriving nursery fresh to your door.
Inside the box
We use recyclable cardboard throughout our packaging, this includes:
- The outer box
- Spacers for keeping your plants tightly packed and secure
- Corrugated wrapping that offers a breathable environment for your plants as well as both strength and protection for the roots and foliage
During our packaging process we use bio-degradable bags to wrap the plant pot. This helps prevent soil from being lost during transit and helps retain moisture stopping the plants roots from drying out on warmer days.
HOW WILL MY ORDER BE SHIPPED?
Quickly, safely and hassle-free.
Currently we are dispatching all orders within 1-3 working days.
During peak season there might be a slight delay in shipping your order but we are proud to say this is extremely rare
The discounted shipping rate is £5.99 when you spend £20 or more.
Orders OVER £60 will qualify for FREE DELIVERY at the checkout.
Delivery rate for small orders is £8.99
Gift vouchers are sent as e-gift vouchers. No fee is applied. When making a purchase using the gift card the relevant shipping rate will be applied.
Shipping rates do not accumulate. Only the most appropriate shipping rate will be charged.
Your order will be shipped on via our current delivery partner on their respective next-day delivery service to ensure fresh plants reach your door every time. Our delivery partner may change from time to time but our commitment to getting our plants to you within 24hrs will not. Gift vouchers purchased with a gift of plants will be included within the parcel of herbs to ensure your gift arrives in its entirety.
WHERE DO YOU SHIP?
The majority of U.K.
For nursery fresh herbs we deliver to England, Wales and the Scottish Lowlands via 24 hour courier.
For the Scottish Highlands, Islands, Isle of Wight, Channel Islands and Isle of Man delivery is via Royal Mail.
We are unable to deliver to Northern Ireland or the Republic of Ireland.
See our terms and conditions for further information. Alternatively, purchase directly from us at one of our 2024 Events.
DO YOU HAVE A MINIMUM ORDER?
Yes, we do.
MINIMUM ORDER VALUE
Currently, the minimum order value is £15.
So check out the rest of our produce, maybe you have a friend or family member who would like a fresh plant from our nursery, tell them about us.
WHAT ABOUT YOUR POTS & LABELS?
We use sustainable materials for these too.
NEW Labels in 2022
Our stylish grey pots that our 9cm herb plants are grown and supplied to our customers in are 100% reusable & recyclable. This means you can use them for seasons to come growing your own plants and then recycle them when you decide its time for them to have a new life.
Our NEW plant labels in 2022 are also recyclable and are designated with the PET logo. They also provide lots of useful information about the plant – no more contradictory Google searches, learn directly from the master growers at Kitchen Garden.
WHAT ABOUT THE COMPOST?
We are committed to being a sustainable nursery and the compost we use makes a difference.
We grow and supply all our plants in a special mix, of locally made, peat-free compost. This helps protect our peatlands, helping combat climate change. Peat bogs store carbon, control flooding and create homes for wildlife. Destroying them causes damage to our already sensitive habitats and climate.
In addition, we are a pesticide-free nursery. This means our plants are healthier, taste better and last longer when picked from.