Privacy Policy

Kitchen Garden Plant Centre is a family run independent nursery specialising in herbs and edible plants. Kitchen Garden Plant Centre is owned and run by Neil Jones and Niamh Jones as a partnership.

This Policy explains how we use personal information provided by you when you use our website.

Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in this Policy. By submitting your information you consent to the use of that information as set out in this Policy. Sharing of your personal information over the internet is done at your own risk.

Your name, address, email and phone number is collected at checkout to enable us to process your order. We may contact you by email or phone to discuss your order or requirements or with response to your enquiry.

We will not disclose buyer information excepting for the purposes of order fulfilment, in which case email addresses and phone numbers provided at checkout will be provided to the carrier to enable delivery of your order. We ensure that third parties, who work with us to facilitate delivery of your order, or who maintain our website, agree to protect your personal information.

We use the Paypal.com and Stripe.com platform for purchases. Please see Paypal.com and Stripe.com for their privacy policy. Paypal and Stripe do not share your card payment details with Kitchen Garden Plant Centre.

We retain data while it is still current for up to 6 years after the calendar year to which they relate. Any correspondence via email or letters concerning orders will be kept for as long as they are relevant.

Our website may contain links to other websites. Our privacy policy applies only to this website. It is your responsibility to familiarise yourself with the privacy policies on other linked websites.

Kitchen Garden Plant Centre will not share your information for marketing purposes with any other companies.

We may be required to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms & Conditions or agreements or contracts between us or to protect the rights, property, or safety of Kitchen Garden Plant Centre, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and our internal investigations including customer complaints and claims.

We keep our privacy policy under regular review. This privacy policy was updated on the 13th Mar 2022 and is complicit with GDPR regulations which came into force on the 25th May 2018. We will place any updates on this web page.

Please contact us if you have any questions about our privacy policy. Telephone: 07492 903 325 Email: enquiries@kitchengardenplantcentre.co.uk Write to: Kitchen Garden Plant Centre, Ferndene, Strawberry Hill, Newent, Gloucestershire. GL18 1LH.